Privacy Policy

AJS Wellness Pty Ltd
Trading as Elvin Chiropractic

Effective Date: 04/03/2026

AJS Wellness Pty Ltd (ABN: [Insert if known]) trading as Elvin Chiropractic ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Personal Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Address
Date of birth
Health information relevant to chiropractic care
Appointment and treatment records
Payment information
Website usage data such as IP address and browser type

Health information is classified as sensitive information under Australian privacy law and is handled with additional care.

2. How We Collect Personal Information

We may collect your personal information when you:

Book an appointment
Complete patient intake forms
Submit a contact form on our website
Communicate with us by phone, email, or in person
Interact with our website

Information may also be collected automatically via:

Cookies
Website analytics tools
Third-party booking or practice management platforms.

3. Purpose of Collecting Personal Information

We collect personal information to:

Provide chiropractic services
Maintain patient health records
Manage appointments
Communicate with patients
Process payments
Improve our services and website
Comply with legal obligations.

4. Disclosure of Personal Information

We may disclose your personal information to:

Healthcare professionals involved in your care
Payment processing providers
Practice management software providers
IT and website service providers
Regulatory authorities where required by law.

We take reasonable steps to ensure that third parties protect your personal information.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.

Security measures may include:

Secure digital storage systems
Password-protected software
Restricted staff access
Secure data transmission.

6. Access and Correction

You may request access to the personal information we hold about you or request corrections if it is inaccurate.

Requests can be made by contacting us using the details below.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

Improve user experience
Analyse website traffic
Understand how visitors use our website.

You can disable cookies through your browser settings.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact Us

For questions or privacy requests, please contact:

AJS Wellness Pty Ltd
T/as Elvin Chiropractic

18 Wilsons Road, Mount Hutton NSW 2290
0421 604 569
hello@elvinchiropractic.com.au